Below are the Terms and Conditions (Terms) that apply when using our website and our services.
A. Acceptance of the Terms
“By logging to, connecting to, accessing or using PortugueseTable, you acknowledge that you have read and understood the following Terms and you agree to be bound by them and to comply with all applicable laws and regulations regarding your conduct on PortugueseTable.
IF YOU DO NOT AGREE TO ANY OF THE TERMS, DO NOT CONNECT TO, ACCESS OR USE PORTUGUESETABLE IN ANY WAY. The Terms may be revised and updated from time to time, with or without any notice. We shall make reasonable efforts to post a prominent notice in case the Terms change substantially.
B. Our value proposal
Our aim is to elevate the Portuguese culture through a genuine gastronomy experience.
Portuguesetable is an online platform for tourists willing to engage with Portuguese to offer them the most amazing experiences around a table.
We are a marketplace where tourist meet local Portuguese hosts and through our website, travelers can book their experiences.
C. Legal entity
We are a private company registered in Portugal.
Portuguese Table – Experiências Gastronómicas, Lda is a private company having its offices in Portugal, Rua Camilo Castelo Branco, 9 in OVAR. We have the Portuguese tax Number PT513913955.
D. Applicability of these Terms
When you visit our website and/or use our services you agree with these Terms.
You must read these Terms before using our website and/or services. Use of our website and/or services, regardless of whether you are a website visitor, a traveler or a host, constitutes an agreement to all terms and conditions in these Terms and you warrant that you understand, agree to and accept all terms and conditions contained here.
We respect your privacy.
We respect your privacy and are committed to protect the information you share with us.
To enjoy PortugueseTable experiences you must be over the age of eighteen (18). We reserve the right to request proof of age at any stage so that we can verify that minors under the age of eighteen (18) are not using our services. In the event that it comes to our knowledge that a person under the age of eighteen (18) is using PortugueseTable, we will prohibit and block such User from accessing PortugueseTable and will make all efforts to promptly delete any Personal Information with regard to such User.
G. Use Restrictions
There are certain conducts which are strictly prohibited on Portuguesetable. Please read the following restrictions carefully. Your failure to comply with the provisions set forth herein may result in the termination of your access to Portuguesetable and may also expose you to civil and/or criminal liability.
You may not, whether by yourself or anyone on your behalf:
- Use PortugueseTable for any illegal or unauthorized purposes;
- Allow access to your account to anyone other than yourself, including, without limitation, any persons who are under the age of 18. You accept full responsibility for any unauthorized use of the Service on your behalf, including by minors;
- Interfere with or violate other Users’ rights to privacy and other rights,;
- Post, publish, or otherwise make available through Portuguesetable any content, text or information that is abusive, harassing, threatening, obscene, defamatory, libelous, or racially, sexually, religiously, or otherwise objectionable or offensive;
- Use Portuguesetable in any form of spam, unsolicited mail or similar conduct.
- Take any action that imposes, or may impose, in our sole discretion, an unreasonable or disproportionately large load on our platform infrastructure;
You make a reservation on our website, we handle the rest.
As a Guest, in order to make an online Reservation on PortugueseTable, you will be requested to provide us with additional personal information, such as home address, phone number, etc. Note that we will not disclose any of your personal information to others, except for your name, contact details and the Contact Form you filled in, in order to place your reservation with the respective Host and to provide you with the experience.
When a reservation is made by you on our website, we deliver the reservation to the respective host.
You pay us the full amount beforehand.
When making a reservation, you have to pay the full amount stated on our website in advance.
We will charge you for the full service amount. This amount charged from you will be kept faithfully by PortugueseTable and in compliance with any applicable law, and will only be transferred to the respective Host following your attendance to your Event and provided that no cancellation notification was made by you before that day (please see our Cancelation Policy here).
If the Event is not taking place because the minimum number of attendees is not reached, PortugueseTable will credit Guest with the full Reservation Amount.
PortugueseTable may deduct foreign currency processing costs from any payment.
If you have to cancel an amazing experience with Portuguesetable.com the rules are:
- If a Reservation is cancelled by a Guest at least 48 hours prior to the applicable Event date, he shall be reimbursed the full Amount net any commissions and fees paid by PortugueseTable (e.g – PayPal fees).
- If a Reservation is cancelled by a Guest less than 48 hours before the applicable Food Event, the Guest shall not be entitled to any return, credit or reimbursement.
Your Reservation shall be deemed canceled only upon receipt of PortugueseTable confirmation of your cancellation. We reserve the right to cancel a Reservation at any time upon returning full refund of Reservation Amount to the Guest.
In case a Host cancel a Guest’s Reservation to participate in a Food Event, PortugueseTable will credit Guest with the full Reservation Amount.
PortugueseTable shall not bear any liability for any cost, expense, loss or damage that you may suffer or incur as a result of Host’s cancelation of a Reservation of an Event.
K. Applicable taxes
Pay your taxes.
We treat the guest as our customer and therefore we will invoice you. On this invoice we will state our details, any applicable taxes and details.
L. Quality of information
We can not guarantee that all content on our website is without errors.
We do not warrant that our website and/or our services will be uninterrupted or error free. We may correct, modify, amend, enhance, improve and make any other changes to our website and our services at any time or discontinue displaying or providing any content or features without a notice to you, being a website visitor or a tourist.
We do our very best to make sure all the information we provide you is 100% correct. However, as we are human beings too, errors are made.
We hereby disclaim all warranties and conditions with regard to the use of our website and/or services, including, but not limited to, the availability, reliability, or quality of our website and services, the events distributed through us, including the nature and quality of the events, and is not and shall not be responsible for any error, fault or mistake of any and all content and information received through our us, including by hosts or travelers. We do not endorse any entity, product or service mentioned in any user generated content available on our website.
We have limited liability.
THE USE OF PORTUGUESETABLE AND PARTICIPATION IN ANY FOOD EVENT IS SOLELY AT YOUR OWN RISK.
EXCEPT AS PROVIDED HEREIN, IN NO EVENT SHALL PORTUGUESETABLE BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING, BUT NOT LIMITED TO, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR
OTHER TORTIOUS ACTIONS RESULTING FROM OR ARISING OUT OF PORTUGUESETABLE EVENT, OR THE USE OR INABILITY TO USE PORTUGUESETABLE, REGARDLESS OF WHETHER THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EXCEPT WHERE LIABILITY IS MANDATORY, IN WHICH EVENT LIABILITY FOR DAMAGES SHALL BE LIMITED TO OUR INSURANCE POLICY.